Never miss a chance to interact with your customers.
For most online businesses, Reviews are the single most important form of customer interaction a social profile can get online. They help you and other potential customers understand where the brand stands and has a significant impact on brand visibility as well.
With our Google My Business review management feature proving to be a gamechanger, we’ve gone ahead and added a new feather to our cap – Facebook Review Management.
This latest addition to our Social Inbox lets you keep a track of all your recommendations on Facebook allowing you to interact with your customers more easily as well as manage these reviews effectively.
This new Social Inbox feature will:
- Allow you to read and comment on Reviews on Facebook
- Allow you to use GIF, images to reply to Reviews.
- Search and Filter your Social Inbox to display Reviews only.
Our primary goal? Bridging the communication gap between the brand and customer and ensuring a streamlined process with our Social Inbox ensuring ORM issues become a thing of the past.
Got tons of reviews to manage and no time to waste? Check out our 14-Day Free Trial NOW!