What is Social Proof?

Social proof is the psychological concept that conveys how social standards or expectations often influence people's decision-making on social media and in general. In marketing, social proof is proof of a brand's popularity or usability among customers, which can influence the purchase decisions of returning or new customers.

More About Social Proof

Marketing finds social proof to be an important tool. How?

Social proof is enough persuasion for people to believe that a product or service that has received attention or is purchased by other buyers is something they can also trust. Surveys suggest that 88% of consumers value user reviews like personal recommendations.

When customers search for a product and discover multiple options, they are likelier to go with the one with more positive customer reviews.

Brands use social proof to enhance conversions and grow their client base tremendously. More brand authority gets built as more people participate and generate discussion about their products or services.

The key advantages of measuring Social Proof are (but not limited to) the following:

  • Tracking metrics to understand audience buying decisions.
  • Influencing purchasing behavior through brand trust and authority.
  • Increasing engagement by celebrating or highlighting social proof metrics.

How to Increase Your Social Proof?

The best marketing tips for Social Proof that can be practiced are as follows:

  • Sharing existing customer opinions: Showcasing the testimonials of your existing customers on your social media channels is a great way to build social proof. This tells people who aren’t already your consumers that they can trust you.
  • Showing industry expertise to your consumers: By using original research and data (like citations and facts from other authoritative references), brands can show people that they are experts in their industry or market.
  • Using influencer marketing to expand shared followers: By partnering up with an influencer on brands’ business accounts or channels, brands can boost their followers and engagement statistics.

Frequently Asked Questions

What are the ways to measure Social Proof?

The influence of social proof can be measured through social networks, website data, and mobile app metrics. Here are a few ways you can use to measure social proof:

  • Track the number of visitors who browse your website after seeing user-generated content and testimonials.
  • Conduct customer surveys to know how many of your buyers are influenced by social proof.
  • Track your brand mentions to understand customer sentiment towards your brand.

What are the best tools to track Social Proof?

The best tools that help us track Social Proof are

  • Google Analytics
  • Google AdWords
  • Social Media Insights

What are the metrics related to Social Proof?

The most important metrics that can be tracked in order to track Social Proof are the following:

  • Comments
  • Likes
  • Shares
  • Followers
  • Customer testimonials
  • Retweets
  • Hashtags/keywords frequencies
  • Positive reviews
  • Amount of products sold
  • Referrals
  • Email subscriptions
  • Impressions
  • Clicks
  • Backlinks
  • Returning users/customers
  • New users/customers
  • Mobile app downloads

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